Do I need to install any apps on my computer
You can install the Zoom app on your computer, but you don't have to. We have made it super easy for you and your guests to login through any [...]
How do the free Santa photos work
As we can't be there with you, you'll be using your own smart phone to take as many photos as you wish. In your virtual visit invite email we'll [...]
How do I connect to our virtual Santa experience
Our system will email a secure Login Link before your appointment time. If you don't receive the email please check your Junk/Spam folder! You will find a 'Join Now' [...]
Indoor Events
The key considerations for indoor events are electricity and access for people. We typically have many people gather around the booth to watch slide shows, other guests or just [...]
Outdoor Events
Outdoor events are typically staged under a gazebo or tent. Rain or unstable power from a generator are NOT A GOOD environment for the booth which contains very delicate [...]
Do you charge travel or toll expenses
Why would we? We do not impose travel or toll charges if your event is within the Lower Mainland or as far away as Pemberton or Chiiliwack. We [...]
Will the guests be able to view the photos
Absolutely, that's the point! Most of the time time we upload the photos to your own gallery - live as they are taken. Your guests can view all of [...]
How long does it take to set up your booths
We typically allow 1 to 1.5 hours to set up, tune up and prep. If your event is in a location that is difficult to get equipment to or [...]
What is idle, or down time
Idle hours are deemed as any hours during, before or after the event where a booth is required but will not be in operation. Typically idle hours come into [...]