Rescheduling in less than 48hrs is only permitted if the location is closed due to bad weather or other reason. In the unlikely event this happens we’ll notify guests through social media.

If the location is closed we will of course either re-schedule or refund your booking. Send an email to with the details of your booking, name, time of booking, date, package purchased etc.

If the location is open, there are no refunds if you cannot make your reserved time.