Reserve Your Appointment With Santa
Photo Packages To Suit Everyone
Additional purchases, upgrades and add-ons available on day – Credit/debit card only. Sorry no cash!
Appointments Available Thursday-Sunday From Dec 2nd - 12th then daily from 15th to 24th
PRE-BOOKING IS REQUIRED!
Booking Your Appointment with Santa
Additional purchases available on day – Credit/debit card only. Sorry no cash!
PLEASE NOTE:
Things change in a Reindeer’s heartbeat – we highly recommend you book or visit early in the season! If things change, you may easily reschedule your appointment anytime up to 72 hours prior your date (subject to availability)
Frequently Asked Questions
Before your visit
We follow government guidelines and use common sense on top.
- MASKS MASKS MASKS. Please don’t forget them as you’ll not be able to visit Santa without one.
- All our staff members follow a strict cleansing regime with cleaning of high touch areas between visits
- We’ll be asking guests to Sanitize hands on entry to the Santa area, or room
- Please stay at least 2m distance from all staff and Santa during your visit. We’ll do the same for you!
This year we have a maximum group size of 6 people. If you are a large family and you all live in the same household we can accommodate you.
Pet photos will not be happening this year, We’re trying to keep things simple and safe.
Book with confidence knowing that if things change, subject to availability you can reschedule anytime up to 72 hours prior your visit.
Sorry, all visits this year require pre-booking through our reservation system. This is to keep you, staff and Santa safe during the current pandemic.
On the day of your visit
You should arrive 5 minutes before your booked time. However we encourage you to arrive much earlier and make the most of your trip to the Mall!
We follow all safety measures dictated at the time, and a whole load of common sense on top. This year will be a distanced visit – but by partnering with the location we have enhanced the sets and the way we take the photos. It’s a wider shot but Santa will be there with your family!
We use the email address you provided when you booked your visit. Sometimes these emails go to your Junk Folder so please check there. If still no success please contact us and we’ll track it down for you.
As with any indoor space, and under current health regulations, yes you will be required to wear a mask for your visit.
In addition to our professionally taken photos you may take a couple of snaps of your own. We’ll not be able to take or help you with these. We also ask that you use common sense and not cause a delay for the next guests.
Keep right up to date and see notices on the North Pole BC Facebook Page